Masonry repair
Sweep & inspection
Caps & crowns
Flue relining
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Olympia Chimney Gas Fireplace Repair in Austin: What to Know First
Independent Olympia Chimney gas fireplace repair in Austin typically runs $160 to $520 depending on what failed, with most jobs completed in a single visit. We service Olympia gas logs, burners, valves, and venting systems, and we always hand you a written price before any work begins. You’re not going to get a surprise bill at the end, and you’re not going to get a vague “something’s wrong” explanation either.
If you own an Olympia Chimney fireplace and something’s off, the flame looks weak, the pilot won’t stay lit, or you smell gas that isn’t there when the unit runs, call (361) 420-8585. Ruben Castellano and the team at Alcott Chimney Austin know these units well, and we’ll tell you straight whether this is a $40 thermocouple or a $400 gas valve before we touch a screwdriver.
How Olympia Chimney Products Fail, and How We Fix Them
Olympia Chimney builds solid gas fireplace components, but every product line has patterns. Here’s what we actually see in Austin homes, not what a spec sheet says:
- Standing pilot won’t stay lit on Olympia Vented Gas Log Sets. Austin’s hard water and the fine limestone dust that drifts in from the hill country both work their way into thermocouples and pilot assemblies faster than you’d expect. The pilot lights, you hold the knob for 30 seconds, and it still dies the second you release it. That’s almost always a fouled thermocouple or a stretched pilot flame. We clean or replace the thermocouple, adjust the pilot hood, and you’re back to a fireplace that lights on the first try.
- Delayed ignition on Olympia Vent-Free Burner Systems. If you hear a whoomp when the burner finally lights, that’s gas pooling in the firebox because the igniter isn’t catching when it should. This is a safety issue, not a quirk. Carbon buildup on the burner ports, a misaligned spark gap, or low pilot pressure are the usual causes. We burnish the ports, set the gap to spec, and verify manifold pressure with a manometer before we call it done.
- Soot accumulation on Olympia ceramic log sets. If your logs are turning black and the flame tips look yellow instead of blue, the air shutter’s out of adjustment or the main burner is starving for air. This is also what causes that “gas smell” people report when the unit runs. We pull the logs, clean them gently per Olympia’s care specs, reset the air-to-fuel ratio, and you’ll see a cleaner, bluer flame.
- Remote-controlled Olympia valve opens but won’t modulate. On units with variable flame control, the motorized valve can stick when dust creeps into the mechanism. The unit lights on high but won’t ramp down, or lights low and won’t climb. We disassemble, clean, and recalibrate the valve rather than jumping straight to replacement, which saves you $180 to $240 over a new valve most of the time.
- Draft and venting issues on Olympia direct-vent gas inserts. Austin’s heat doesn’t stress these units as much as the moisture does. Spring thunderstorms, high humidity, and the occasional cold snap create condensation inside the venting that corrodes the inner liner over time. The symptom is usually a fireplace that runs fine for 20 minutes, then shuts down or throws a spill switch. We inspect the entire vent run with a camera, because a collapsed or separated inner liner is a carbon monoxide risk, not a comfort problem.
Styles & brands we work with





Our Olympia Chimney Gas Fireplace Repair Process
- 1
Call us and describe what you’re seeing. We’ll ask a few specifics, like it only happens when the unit’s been running for a while, or did it just stop altogether. You’ll get a real person on the phone, and they’ll help you figure out how urgent this actually is.
- 2
You get the technician’s name and photo before we arrive. Every Alcott Chimney Austin technician is background-checked and identity-verified through the Threshold Standard. No guessing who’s at the door.
- 3
Diagnostics and written pricing. We test gas pressure, inspect the pilot assembly, ignition, valve, burner, and venting. You get the diagnosis in plain English plus a written price for the repair before any work starts. There’s no scenario where you learn the cost after the job’s done.
- 4
The repair. We use Olympia OEM parts or equivalent trade-spec components where OEM crosses the threshold of waste, like a $300 valve manufacturer-stamped but functionally identical to a ol80 Famco-spec unit. We’ll tell you the difference and let you decide.
- 5
Test and verify. We cycle the system, check flame sense, test CO levels at the firebox opening, and confirm everything that should light lights when it should.
- 6
You get the written guarantee. Every repair carries our 365-Day Done Right Promise. If the repair fails within the year, the second visit is free. That’s on paper, every time, no exceptions.
See the difference
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After
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AfterWhat Olympia Chimney Gas Fireplace Repair Costs in Austin
The average cost in Austin and the surrounding neighborhoods, from Wells Branch to Circle C, generally breaks down by the component that failed, not by the hour:
- Thermocouple or thermopile replacement: $160 – $240
- Pilot assembly cleaning and adjustment: $120 – $190
- Burner cleaning and air shutter adjustment: $140 – $220
- Gas valve replacement: $380 – $520
- Igniter or spark module repair: $110 – $200
- Diagnostic fee (applied toward repair): $89
If we arrive and find the unit just needs a cleaning, not a repair, you pay the diagnostic and the cleaning is priced separately, which typically runs $180 – $260 for an Olympia gas log set. The price is always written, always up front. Call (361) 420-8585 for an exact quote on your unit.
Why Austin Homeowners Call Alcott Chimney Austin for Olympia Chimney Work
We’re not a manufacturer-authorized Olympia Chimney dealer, and we’ll say so plainly. What that means for you is simple: we stock fewer Olympia-branded parts and more knowledge about which parts fail and why. We’ve been servicing gas fireplaces in Austin since 2002, and we work on Olympia units alongside DuraFlex liner systems, HeatShield resurfacing, and Gelco sealants, which means when your Olympia chimney needs more than a component swap, we can repair the whole system, not just the firebox.
Opening your door to a stranger is a big deal, especially in Austin where everyone claims to be a tech. Every Alcott Chimney Austin technician is background-checked, identity-verified, uniformed, and announced to you by name and photo before arrival. You know who’s coming. You know what the work will cost. You know the repair is covered for a full year. Ruben Castellano walks every customer through what he found and why it matters, because “tell me what you’re seeing, and I’ll tell you what it actually means” is the rule around here, not a slogan.
FAQs
No. We are an independent Olympia Chimney service provider, which means we’re not bound by manufacturer pricing on parts or labor. That generally works in your favor, because we can recommend the right component even when the Olympia-branded equivalent is overpriced for what it is.
If your unit is still under Olympia’s manufacturer warranty, yes, opening the gas valve or replacing sealed components yourself can void coverage. We honor warranty-safe practices, meaning we’ll document the failure in a way that supports a warranty claim if one applies rather than doing anything that would put it at risk. Call (361) 420-8585 and we’ll tell you honestly whether this is on Olympia or on you.
If you’re looking at a $200 thermocouple fix on a unit that’s otherwise solid, repair it. If the burner is rusted through and the valve is failing and the venting is compromised, you could be at $900 on a unit worth $1,200 installed. We’ll lay out both numbers and let you decide without pressure. The math is yours to make; we just make sure you have real numbers.
Most Alcott Chimney Austin Olympia repairs are completed in one visit, and we trust common components on the truck. If we need a specific Olympia part that’s not stocked locally, we’ll tell you before scheduling the repair so you’re not left waiting. Call us and we’ll give you a straight timeframe for your model.
Then it’s on us. Every repair comes with a written 365-Day Done Right Promise, and if that repair fails within a year, our second visit is free. Not discounted. Free. We put that in writing before we start, not after something goes wrong.
Written by Ruben Castellano, Owner, Alcott Chimney Austin at Alcott Chimney Austin, serving Austin and nearby areas.