Sweep & inspection
Caps & crowns
Flue relining
Masonry repair
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Chimney Inspection in Austin: What to Know First
We’re an independent Famco service provider in Austin, and we inspect Famco chimney systems every week. A standard Famco chimney inspection runs $149 to $349 for most Austin homes, depending on whether it’s a Level 1 visual check or a Level 2 camera inspection. You’ll get a written report with photos, and we’ll explain what we found in plain English before any work is recommended.
This page is for Austin homeowners who own a Famco fireplace, stove, or chimney system and want to know what’s actually going on inside it. If you’ve got a Famco unit that’s acting up, or you’re buying a house with one, call (361) 420-8585 and we’ll schedule an inspection.
How Famco Products Fail – and How We Fix Them
Famco makes solid equipment, but every brand has its patterns. Here’s what we actually see in Austin homes:
- Famco direct-vent termination caps rusting at the seam. Austin’s humidity plus our occasional hard freezes means the galvanized termination caps on older Famco direct-vent fireplaces corrode where the outer pipe meets the cap. We see it most often on units installed between 2005 and 2012. The fix is usually a replacement cap with a proper weather seal, not a whole new vent run.
- Famco wood-burning fireplaces with cracked refractory panels. The Famco wood-burning models from the late 1990s and early 2000s used refractory brick panels that were thicker than most competitors, but they crack at the back wall after years of thermal cycling. A cracked panel doesn’t always mean a rebuild – we can often replace just the damaged panel if the rest of the firebox is sound.
- Famco gas logs with sooting burners. Famco’s vented gas log sets are reliable, but when the air shutter gets clogged with Austin’s dust, the flame goes yellow and starts depositing soot on the logs and the damper. That soot is a sign of incomplete combustion, and it means the burner needs cleaning and the shutter adjusted, not that the whole set is shot.
- Famco flue liners with creosote glaze. On wood-burning installs where the homeowner burned unseasoned wood or fires that were too cool, we find a shiny, hardened creosote glaze that’s a fire hazard. It won’t come off with a brush alone. We use rotary cleaning tools and chemical treatments, then inspect to confirm the glazed layer is gone before calling it done.
- Famco chimney chase tops showing rust-through at the corners. The sheet-metal chase tops on Famco factory-built fireplaces fail at the corners first, because that’s where the paint gets scratched during installation and the metal is the thinnest. Once you see rust streaks down the siding, water has been getting in. We replace chase tops and check the wood framing underneath for rot.
Styles & brands we work with





Our Famco Chimney Inspection Process
Here’s what a Famco inspection with us looks like, start to finish:
- 1
You call, a person answers. We book a time that works for you. You’ll know the technician’s name and see their photo before we arrive.
- 2
We arrive, ID badge in hand. The technician shows a photo ID at the door and walks through what the inspection will cover before touching anything.
- 3
Visual inspection first. We check the firebox, damper, flue condition, termination cap, and all accessible exterior components. On Famco units, we’re looking specifically at the refractory panels, the vent connections, and the chase top.
- 4
Camera inspection when needed. If there’s any question about the flue liner’s condition – cracks, gaps, creosote glaze, or a suspected blockage – we run a camera down the full length and give you a photo report so you can see exactly what we saw.
- 5
Written findings and a real price. We explain what we found, what actually needs attention now versus what can wait, and hand you a written price for any recommended work. No pressure, no scare tactics, just straight information.
- 6
Work and guarantee. If you approve repairs, every job carries a written guarantee. If something fails within the coverage period, the second visit is free. That’s the 365-Day Done Right Promise, and it’s not optional.
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AfterWhat Famco Chimney Inspection Costs in Austin
Expect these price ranges for common Famco inspection scenarios in Austin:
- Level 1 visual inspection: $149 to $199. A check of the readily accessible parts when nothing has changed about the system.
- Level 2 camera inspection: $249 to $349. Includes video of the full flue, typically needed for real estate transactions or after a chimney fire or storm damage.
- Inspection plus minor correction: $400 to $800. Think a replacement damper, new refractory panel, or a corrected gas log air shutter.
- Inspection plus significant repair: $1,200 to $3,000. A new chase top, damaged flue liner section, or replacement venting components.
What moves the price is access – a two-story Austin roof costs more to work on than a single-story. The inspection itself is always a set fee, and the repair estimate comes in writing before anything gets approved. Call (361) 420-8585 for a free estimate on your Famco system.
Why Austin Homeowners Call Alcott Chimney Austin for Famco Work
We’ve been working on chimneys in this area since 2002, and we’ve seen enough Famco installs to know what goes wrong and what doesn’t. Ruben Castellano and our crew don’t guess – we show you the camera footage, explain the trade terms in plain English, and let you decide with real information. Every technician passes a background check and identity verification before stepping on your property. That’s the Threshold Standard, and it’s been part of how we operate long before it was a selling point.
We also work with the other major brands Austin homes actually have – DuraFlex liner systems, HeatShield resurfacing, and Gelco products. If your Famco inspection turns up a liner issue, we’re not inventing a fix from scratch; we’re installing the same trade materials chimney professionals specify. Written price before work starts. Written guarantee on every repair. That’s the whole approach.
Frequently Asked Questions
Every year if you burn wood, and at least every other year for gas-only Famco units. The National Fire Protection Association recommends an annual inspection for all chimneys, and Austin’s humidity means corrosion and wildlife nesting can appear faster than in drier climates.
We use genuine Famco parts when they’re available and when they matter for fit and safety – refractory panels, termination caps, and specific venting components come to mind. For some older discontinued Famco series, quality aftermarket parts exist and perform just as well. We’ll tell you which option applies, why, and what each one costs in writing before anything gets ordered.
No. A routine inspection by an independent chimney professional doesn’t void a manufacturer warranty. What can complicate a warranty claim is a repair done with non-compatible parts, which is why we’re deliberate about OEM versus aftermarket on any Famco unit still under warranty coverage.
A Level 1 is a visual check of all the accessible components when the system has been used the same way for years and nothing has changed. A Level 2 goes further with a camera run down the full flue and a check of the attic, crawlspace, and exterior chase. Most Austin real estate transactions require a Level 2.
We typically schedule inspections within a few days, and a live person answers the phone around the clock if you’ve got a concern that can’t wait – a smell in the house, water stains near the fireplace, or an animal you can hear in the flue. Call (361) 420-8585 and we’ll get you on the calendar.
Written by Ruben Castellano, Owner, Alcott Chimney Austin at Alcott Chimney Austin, serving Austin and nearby areas.